Return + Exchange Policy
-No returns will be given on any purchase, only exchange.
-Once your order is received it will be shipped within 2-3 business days.
-USPS ground orders usually deliver in 3-5 business days from the date of shipment.
-To exchange please return the item/s purchased within 14 calendar days after the item was originally delivered.
-Returned merchandise must have original tags attached; it must be unwashed, unworn, and without alteration or damage.
-La’ Cuev does not refund shipping costs*
-La’ Cuev requires a tracking number on merchandise that is sent back to us and these items must be returned in the same condition that it was originally mailed.
-Returns are processed within 2-5 business days from the date of package arrival.
-If there are any manufacturer defects and/or an item was received broken for other reasons than shipping, an E-mail correspondence must be initiated within 48 hours of the initial delivery of your merchandise.
Any packages returned without an exchange request will be denied, and will prolong the exchange process.
-Sales on Clearance, Sale Event Items, and Accessories are FINAL. They are not able to be exchanged or returned.**
We are here to help, contact us with any questions or concerns you might have
La’ Cuev is not responsible for lost or stolen packages.
*except for defective item/s.
**Items Include- Jewelry, Bodysuits, Bags, Scarves and Swimwear