Return + Exchange Policy
-No returns will be given on any purchase, only exchange.
-Once your order is received it will be shipped within 2-3 business days.
-USPS ground orders usually deliver in 3-5 business days from the date of shipment.
-To exchange please return the item/s purchased within 14 calendar days after the item was originally delivered.
-Returned merchandise must have original tags attached; it must be unwashed, unworn, and without alteration or damage.
-La’ Cuev does not refund shipping costs*
-La’ Cuev requires a tracking number on merchandise that is sent back to us and these items must be returned in the same condition that it was originally mailed.
-Returns are processed within 2-5 business days from the date of package arrival.
-If there are any manufacturer defects and/or an item was received broken for other reasons than shipping, an E-mail correspondence must be initiated within 48 hours of the initial delivery of your merchandise.
Please e-mail us
Any packages returned without an exchange request will be denied, and will prolong the exchange process.
-Sales on Clearance, Sale Event Items, and Accessories are FINAL. They are not able to be exchanged or returned.**
We are here to help, contact us with any questions or concerns you might have
Send Returns To:
La’ Cuev Boutique
P.O Box 370123
Miami, FL 33137
La’ Cuev is not responsible for lost or stolen packages.
*except for defective item/s.
**Items Include- Jewelry, Bodysuits, Bags, Scarves and Swimwear